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AVG Response to False Alarm PDF Print E-mail

Dear Microtronix,

thank you for your e-mail.

Unfortunately, the current virus database version may detect the mentioned virus on some legitimate applications. We can confirm that it is a false alarm. We would like to inform you that the false positive will be removed in the next Definitions update. Please update your AVG and if a new Definitions update was downloaded, check whether the file is still detected.

If you need to restore deleted files from AVG Virus Vault you can do it this way:
- Open AVG user interface.
- Choose "Virus Vault" option from the "History" menu.
- Locate the file that was incorrectly removed and select it (one click).
- Click on the "Restore" button.

We are in the process of whitelisting all our software with them IMMEDIATELY!